At Demon Sensei, we want you to be completely satisfied with your purchase. If you’re not happy with your order, we’re here to help!
Return Policy
- Eligibility for Returns
- Items must be returned within 30 days of delivery.
- Products must be unused, unwashed, and in their original condition with tags and packaging intact.
- Customized or sale items are not eligible for returns.
- Return Process
- Step 1: Contact us at [email protected] with your order details (order ID, product name, and reason for return).
- Step 2: Our team will provide you with a return authorization and instructions.
- Step 3: Pack the item securely and ship it to the address provided by our team.
- Refund Options
- Refunds will be processed within 7-10 business days after the returned item is inspected.
- Refunds will be issued to your original payment method.
- Exchange Policy
- If you wish to exchange your item for a different size or design, please indicate your preference when contacting us.
- Exchanges are subject to product availability.
- Shipping Costs
- Customers are responsible for return shipping costs unless the return is due to a mistake on our part (e.g., wrong item sent, defective product).
Non-Returnable Items
The following items are not eligible for returns:
- Customized products
- Items purchased during clearance sales
- Products damaged due to improper use
Contact Us for Returns
📧 [email protected]
📞 +1 (415) 555-1234
We’re here to make your return process smooth and hassle-free. Thank you for choosing Demon Sensei!